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      5 e-commerce customer service trends to drive more conversions

      January 15, 2020 | Posted in eCommerce | By Dhruv Mehta

      Customers demand speed, accuracy, and convenience. By following the five trends listed in this article, you can service your clients better and meet their growing expectations to boost conversions on your e-commerce site

      By 2023, retail e-commerce sales in the U.S. are projected to surpass $735 billion.

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      Magento Announcement: Preview and begin your upgrades January 14

      January 14, 2020 | By Nikki Lanzer

      January 14, we will release Magento Commerce 2.3.4 to current Magento Commerce customers and partners only. Magento Commerce and Open Source 2.3.4 will become generally available (GA) on January 28th.

      MAGENTO COMMERCE 2.3.4 and SECURITY-ONLY PATCH 2.3.3-p1

      On Tuesday, January 14, we will release Magento Commerce 2.3.4 to current Magento Commerce customers and partners only. Magento Commerce and Open Source 2.3.4 will become generally available (GA) on January 28th. This release will include important updates to security, quality, and platform technologies and we encourage you to take advantage of pre-release access to provide you and your merchants with much needed time to evaluate our latest patch, begin upgrade efforts, and remain secure ahead of general availability.

      On January 14, we will also make available Magento Commerce 2.2.11 and our latest Security-only patch, 2.3.3-p1. The Magento 2.2.11 release marks the final supported software release for Magento version 2.2. Magento 2.2 will no longer receive security updates or product quality fixes now that its support window has expired.

      The Monthly Magento Partner Sales and Program Update webinar will occur on January 9 with an overview of Magento 2.3.4 and you can register here. If you are not yet signed up for Adobe’s Solution Partner Program you can find step-by-step instructions here. If you run into any problems with registration, please email spphelp@adobe.com for assistance.

      You can review a preview of the release notes for more information about all of the enhancements included in these versions of Magento Commerce. Please be advised these release notes are a work in progress and we recommend reviewing the finalized release notes when the release is generally available. Pre-Release access is a privilege only available to existing Magento Commerce Customers and Partners and this information will be shared publicly when GA is announced on or after January 28, 2020.

      Best regards,
      The Magento Commerce Team

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      Open Source Contribution

      January 08, 2020 | Posted in Magento | By Brent W Peterson

      Contributing to an open source project is one of the best ways to learn more about it, become a member of the community, and influence its future. This is a short article on why you should be contributing to the Magento community – and how you can.

      Have you ever contributed to an open source project?

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      Cross-Border Commerce: A Rapidly Expanding Opportunity

      January 07, 2020 | Posted in eCommerce Marketplace | By Nikki Lanzer

      When cross-border commerce is done right, businesses can increase their profits, dramatically boost their visibility, and reach an entirely new market of potential customers.

      Making the decision to become an international seller is one of the defining factors of a successful business. When cross-border commerce is done right, businesses can increase their profits, dramatically boost their visibility, and reach an entirely new market of potential customers.

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      How Tax Automation is Helping SMBs Succeed

      January 02, 2020 | Posted in eCommerce Solution | By Nikki Lanzer

      Manually keeping up with the constant changes, rules, and regulations has become a major stressor for many SMBs and eCommerce retailers. This is why financing and accounting technology became the top software budgeting priority for SMBs in 2018 and continues to grow in popularity to this day

      We’ve probably all heard the pessimistic quote from Ben Franklin, who lamented that, “Nothing can be said to be certain, except death and taxes.” But even this rather bleak phrase glosses over just how complicated and miserable completing taxes can be. According to researchers from Villanova University, retailers selling across the US need to stay updated with changing sales and use tax rules in over 11,000 jurisdictions. In just the past decade alone, 5,886 sales tax rates have been changed or created.

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      The Impact of Payment Gateways in Mexico and Latin America

      December 31, 2019 | Posted in eCommerce | By Nikki Lanzer

      affordable smartphones, internet access, ease of online shopping, and a steadily-growing middle class population have all contributed to the popularity of eCommerce. Since each country within Latin America has such distinct cultural and socioeconomic differences, offering just one method of payment simply wouldn’t suffice.

      By the end of 2019, experts predict that total eCommerce sales throughout Latin America will increase to a groundbreaking $79.7 billion. The availability of affordable smartphones, internet access, ease of online shopping, and a steadily-growing middle class population have all contributed to the popularity of eCommerce, but retailers had to devise clever payment solutions first. Since each country within Latin America has such distinct cultural and socioeconomic differences, offering just one method of payment simply wouldn’t suffice.

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      Exciting New Updates for Magento Business Intelligence

      December 26, 2019 | Posted in Magento | By Nikki Lanzer

      gone are the days when you had to sift through data and spend countless hours translating the information; instead, small business owners can rely on Magento Business Intelligence (BI) to simplify and streamline their data

      When you’re managing your own business, the last thing you should do is make decisions based on your best instincts or “gut feelings” alone. Your best guesses might prove to be correct once in a while, but if you want a long-term strategy that can reliably increase your company’s success over time, collecting and analyzing data is crucial. However, gone are the days when you had to sift through data and spend countless hours translating the information; instead, small business owners can rely on Magento Business Intelligence (BI) to simplify and streamline their data. Here’s how it works:

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