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      Smart Commerce: The Next Step in eCommerce

      May 08, 2019 | Posted in Customer Service | By Luis Gomez Morin

      The future of eCommerce is looking bright for online retailers. By 2021, it’s estimated that there will be about 2.14 billion online shoppers located around the world; in other words, over 25% of the global population will be browsing through eCommerce stores just 2 years from now

      The future of eCommerce is looking bright for online retailers. By 2021, it’s estimated that there will be about 2.14 billion online shoppers located around the world; in other words, over 25% of the global population will be browsing through eCommerce stores just 2 years from now! As business leaders have been considering the potential of this massive audience and the capabilities of their online stores, many have started to implement smart commerce features and strategies in an effort to stand out from their competitors.

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      2019-Must-Have Trends in the eCommerce World

      April 04, 2019 | Posted in Customer Experience | By Brent W Peterson

      With innovative technologies and the emergence of data analytics, the eCommerce industry is delivering better customer experiences. Online businesses have developed successful digital marketing strategies based on what customers buy, how they shop, and how they respond to technology.

      Sales from the retail industry continue to trend upwards, and as brands attempt to remain competitive, customer experience and efficiency remain the top priorities in digital marketing today. With innovative technologies and the emergence of data analytics, the eCommerce industry is delivering better customer experiences. Online businesses have developed successful digital marketing strategies based on what customers buy, how they shop, and how they respond to technology.

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