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      Smart Commerce: The Next Step in eCommerce

      May 08, 2019 | Posted in Customer Service | By Luis Gomez Morin

      The future of eCommerce is looking bright for online retailers. By 2021, it’s estimated that there will be about 2.14 billion online shoppers located around the world; in other words, over 25% of the global population will be browsing through eCommerce stores just 2 years from now

      The future of eCommerce is looking bright for online retailers. By 2021, it’s estimated that there will be about 2.14 billion online shoppers located around the world; in other words, over 25% of the global population will be browsing through eCommerce stores just 2 years from now! As business leaders have been considering the potential of this massive audience and the capabilities of their online stores, many have started to implement smart commerce features and strategies in an effort to stand out from their competitors.

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      How to Deal with Challenging Clients

      November 13, 2018 | Posted in Magento | By Brent W Peterson

      No matter what type of business you are in, you’re bound to work with a variety of clients who have their own unique goals and interpersonal styles. Most people just want to complete their business transactions with maximum courtesy and minimal fuss.

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      The 2018 e-Commerce Customer Service Checklist

      October 01, 2018 | Posted in Customer Service | By Brent W Peterson

      Whether it be a friendly layout, product recommendations, or a fast checkout, shoppers expect the best service from online and physical stores alike. To help you achieve this, we’ve created a guide to the best e-commerce customer service practices out there.

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