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      How Big is Mobile Commerce in 2019?

      June 27, 2019 | Posted in Mobile Commerce | By Brent W Peterson

      It should be noted, however, that mobile commerce is not simply a different way for customers to shop online. The power of mobile commerce is already advancing eCommerce as we know it.

      Anyone who thought that mobile commerce would be a mere passing trend couldn’t have been further from the truth. Mobile commerce, or online shopping via a mobile device or tablet, is driving the majority of eCommerce sales today, and it shows no signs of decreasing in popularity. According to global studies by Statista, researchers estimate that mobile commerce will account for nearly 73% of total eCommerce sales by 2021.

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      Hazards and eCommerce Effects of Selling Fake or Low-Quality Products Online

      June 11, 2019 | Posted in Best Practices | By Luis Gomez Morin

      Customers and online merchants are both negatively affected by these illegitimate sellers, leaving them with numerous doubts and questions. For instance, what does this rise in fake sellers mean for legitimate eCommerce retailers?

      According to a survey conducted by MarkMonitor in 2017, roughly 1 in 4 online shoppers reported that they had been tricked into buying a fake or bad-quality item. Of these sales, 39% of fake products came from online marketplaces such as Amazon and eBay. Even though there are rules and regulations set in place by these marketplaces, scam artists keep finding new ways to bypass the system to sell their poorly-made items.

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      3 Benefits of Delivering Unified Commerce

      May 21, 2019 | Posted in B2B | By Brent W Peterson

      In 2017, eCommerce was responsible for $2.3 trillion in sales world wide. Price and product quality are factors in the average consumer’s choice, but no longer the top influence for customers. Now, it's all about the experience. B2B and B2C platforms allow a great shopping experience.

      In 2017, eCommerce was responsible for $2.3 trillion in sales world wide. With over 100,000 online stores fighting for customers’ attention, businesses are increasingly challenged to stand out in this competitive market. Although price and product quality are factors in the average consumer’s choice, they are no longer the top influence for customers. Instead, it's all about the experience. With B2B and B2C platforms, companies are able to provide consumers with a satisfying shopping experience.

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      Smart Commerce: The Next Step in eCommerce

      May 08, 2019 | Posted in Customer Service | By Luis Gomez Morin

      The future of eCommerce is looking bright for online retailers. By 2021, it’s estimated that there will be about 2.14 billion online shoppers located around the world; in other words, over 25% of the global population will be browsing through eCommerce stores just 2 years from now

      The future of eCommerce is looking bright for online retailers. By 2021, it’s estimated that there will be about 2.14 billion online shoppers located around the world; in other words, over 25% of the global population will be browsing through eCommerce stores just 2 years from now! As business leaders have been considering the potential of this massive audience and the capabilities of their online stores, many have started to implement smart commerce features and strategies in an effort to stand out from their competitors.

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      6 Key Steps to a Better Checkout

      April 18, 2019 | Posted in Best Practices | By Brent W Peterson

      Many business leaders can feel frustrated because they have incredible online stores but still experience high rates of customer cart abandonment. Customers may have excellent, personalized shopping journeys through a website only to abandon their cart when they reach checkout. In the majority of cases, the website itself is not the problem; it’s the checkout experience.

      Many business leaders can feel frustrated because they have incredible online stores but still experience high rates of customer cart abandonment. Customers may have excellent, personalized shopping journeys through a website only to abandon their cart when they reach checkout. In the majority of cases, the website itself is not the problem; it’s the checkout experience.

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      Private Labels and Online Retailers: What You Should Know

      April 16, 2019 | Posted in Retail eCommerce | By Brent W Peterson

      A private label product is created or manufactured by a third party and then sold under a specific retailer’s name. You’ve likely used a private label product at some point in your life, such as purchasing a store-brand cereal over a national brand.

      Private label products are making a comeback in both online stores and brick and mortar shops due to a recent consumer trend. Customers are beginning to prefer private labels over the more famous (and expensive) labels, so business owners are scrambling to provide these products to their loyal shoppers. But what exactly is a private label, and how can it affect your store? This brief guide will cover everything you need to know.

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      How to Increase the Average Order Value in your Online Store

      April 10, 2019 | Posted in Online Store | By Brent W Peterson

      There are plenty of strategies out there for up-selling, cross-selling, and growing your business through personalization, so let’s take a look at some of the ways you can get that average order value (AOV) trending upward.

      So your online store has lots of customers -- great! Lots of customers mean lots of potential for sky-high sales numbers. But how do you get those customers to purchase more than just one or two items at a time? Or how can you coax them into trying out your more expensive products? There are plenty of strategies out there for up-selling, cross-selling, and growing your business through personalization, so let’s take a look at some of the ways you can get that average order value (AOV) trending upward.

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